Frequently Asked Questions2024-05-28T15:31:25+08:00

Got Questions? Weโ€™ve Got Answers!

Frequently Asked Questions

What types of portraits do you offer?2023-04-14T15:42:53+08:00

At The Portrait Factory, we offer a range of modern portrait services, including family portraits, pet portraits, maternity portraits, corporate headshots, and modeling portfolios. We can also customize our services to meet your unique needs.

What if Iโ€™m not happy with my photos?2023-04-14T15:38:02+08:00

We want you to be completely satisfied with your photos, so if there are any issues, please let us know as soon as possible. We will work with you to address any concerns and ensure that you are happy with the final results.

Do you offer gift certificates?2023-04-14T15:37:42+08:00

Yes, we offer gift certificates that can be purchased in any amount and applied to any of our portrait services.

Contact us today to arrange a gift certificate.

What should I wear to my photo shoot?2023-04-14T15:34:13+08:00

We recommend wearing clothing that reflects your personal style and makes you feel comfortable. Avoid wearing clothing with large logos or patterns, and try to stick to solid colors. We can also provide more detailed clothing recommendations based on the type of shoot you are doing. Feel free to give us a call to discuss any ideas you may have.

How do I book a photo shoot?2023-04-14T15:31:23+08:00

Booking a photo shoot with us is easy! Simply head over to our bookings page and fill out the form. Weโ€™ll get back to you as soon as possible to schedule your shoot and answer any questions you may have.

What payment methods do you accept?2023-04-14T15:35:49+08:00

We accept payment via credit card, bank transfer, or cash. Payment is due in full at the time of your shoot.

Can I bring a friend or family member to the photo shoot?2023-04-14T15:52:20+08:00

Of course! We want you to feel comfortable during your photo shoot, and having a friend or family member there for support can be beneficial.

Can I bring my pet to the photo shoot?2023-04-14T15:46:36+08:00

Of course! If you consider your pets to be family, then so do we!

Do you offer retouching services?2023-04-14T15:52:44+08:00

Yes, we offer professional retouching services to enhance the final images. We aim to keep our retouching natural and not overdone.

How long does it take to receive my photos?2023-04-14T15:53:12+08:00

It typically takes around 1 week to receive your final edited images. We want to ensure that each image is edited to our high standards and meets your expectations.

How long does a photo shoot session typically last?2023-04-14T15:34:50+08:00

The length of a photo shoot can vary depending on the type of shoot and the number of people involved. On average, a shoot can take anywhere from 30 minutes to 2 hours. We will work with you to ensure that we capture the shots you need within the timeframe that works for you.

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